This winter has been unusually cold. Although we have experienced a couple weeks of mild weather, this also increases the high chance of freezing water services. The Town has notified the homes that are at the highest risk of freezing and asked them to take measures to prevent that. If you have had your water service freeze in the past and you are wondering if you might be at risk this winter you may email the Town at general@pilotbutte.ca. The Town has also changed its policy regarding the thawing of water services. If you have been notified of the risk of freezing and your water service freezes the Town will now be charging a fee to thaw your service.