Resident Services
Welcome to Pilot Butte. We are a town of approximately 2700 residents, a community on the move to the future. Pilot Butte, just 8 miles East of Regina, with its quiet country ambience, many rec programs, excellent school and with its proximity to big city amenities, is a great place to raise a family.
We offer many recreational facilities, such as a community rink, a community hall, four outstanding ball diamonds – one of which has lights for night games. We also have an annual Rodeo which is held on Father’s Day weekend of every year. The Butte itself is a centre for winter fun, offering great tobogganing opportunities for families to enjoy.
Want to see what Pilot Butte has to offer? Check out our Welcome to Pilot Butte video:
Town Office encourages all new residents to call in to make sure they receive the most up to date information for their move.
A note in regards to Possession Dates and Title Changes:
As explained below, the Town will be using the date of title transfer as noted in ISC documents as a baseline on which to send final utility billings and any other related information. The transfer of title is the final point of sale. This is the document used for Transfer of Title.
Office Location
Pilot Butte Recreation Complex
222 Diamond Place
Office Hours:
Monday to Friday
9:00am – 12:00pm & 1:00pm – 5:00pm
(Closed 12-1pm)
Mailing Address
Town of Pilot Butte
Box 253
Pilot Butte SK, S0G 3Z0
Contact Information
Telephone: 1-306-781-4547
Fax: 1-306-781-4477
E-mail: general@pilotbutte.ca
We have simplified the callers menu for your convenience. You will still connect using the main number at 306-781-4547, and then you are prompted to select from the menu as shown below:
Regular Business Hours Callers Menu
- General Inquiries – including Tax & Utility Information.
- Recreation inquiries and booking
- Director of Parks and Recreation
- Building Permits
- Planning & Development
- Accounts Payable
- Bylaw Enforcement and Communications
After Business Hours Callers Menu
- General Inquiries – including Tax & Utility Information.
- Recreation inquiries and booking
- Director of Parks and Recreation
- Building Permits
- Planning & Development
- Accounts Payable
- Bylaw Enforcement and Communications
- After Hours Water & Sewer Emergencies
To reach our Chief Administrative Officer Allen Mullen please call 306-781-3409 or email cao@pilotbutte.ca
To reach our Director of Finance & Assistant Chief Administrative Officer Dagmar Crumley please call 306-781-3406 or email dagmar@pilotbutte.ca.
All Town of Pilot Butte Bylaws and Policies can be found here.
Any person(s) who violates/contravenes any provision of the bylaws of the Town of Pilot Butte and is found guilty of an offence, shall be subject to a penalty and/or an order to comply. Any questions regarding the bylaws can be directed to the Town office at 306-781-4547 or general@pilotbutte.ca.
To Register for E-Billing and Receipting please fill out this form.
Utility, Tax, Assessment Notice and Receipt /E-Notice Options
The Town of Pilot Butte offers two ways in which residents can receive their Utility Notice, Tax Notice, Assessment Notices and receipts; by regular mail or by electronic e-billing or electronic receipts.
The Town would like to encourage residents to sign up for e-notices and e-receipts. By receiving your Utility, Tax Assessment Notice and/or receipts electronically, the Town saves on the costs of paper, labour and postage and of these postage being the most significant cost. Currently we produce over 9500 pieces of mail annually related to Utility Notices.
If you would like to have your Town related notices and Town related receipts sent by e-notice, please note that a Consent Form must be filled out and returned to the Town Office in order for the Town to process your request. Please refer to the fillable consent form below. By submitting the form to the Town Office, you are agreeing to receive the requested Notices via email/e-notice.
Consent to the use of e-mail for the delivery of municipal notices includes agreement with the following:
Terms and Conditions
Please read the following terms and conditions carefully, as they contain important information that should be known before subscribing to the e-notice service.
- The utility/tax notices/receipts will be uploaded to the Customer Portal website and an email notification is sent via the e-mail address supplied.
- It is the subscriber’s responsibility to provide the correct e-mail address and to inform the Town of Pilot Butte of any changes to their e-mail address. If you have not received your e-notice notification email by the 10th day of the billing month, please check your junk/spam mail as email providers can send these emails to junk/spam, or please contact the Town Office at (306) 781-4547. Non-receipt is not justification for late payment and penalties will apply.
- Printed copies of your notice can be used to pay at the Town Office, financial institution, online banking, or by mailing a cheque.
When you agree to the terms and conditions of this service, you will no longer receive a paper invoices from the Town of Pilot Butte.
The customer is responsible to pay in full and on time. Failure to receive or loss of utility/tax notice/e-notice email notification will not be accepted as reasons for either non-payment or for exemption of late penalties. For timely payment, please provide your banking institution 3 business days.
Payment Options
Payments can be made at the town office during regular business hours at 222 Diamond Place by cash, cheque, debit, or through OptionPay (for more information on OptionPay click here).
Cheques can be mailed to the Town Office to Box 253, Pilot Butte, SK. S0G 3Z0 with your payment stub. Please do not send cash.
A mail slot is conveniently located along the East Entrance to the Recreation Centre on the South side of the doors.
Payments can be made via internet banking. Please use your correct Utility or Tax Account Number.
- Add Payee
- Search Pilot Butte, Town of
- Choose Tax or Utility depending on which you want to make payments to
- Follow the prompts on your internet banking
- For Utilities use the Account Number noted on the top right of your bill using the first 7 digits (if your Account Number is less than 7 digits and your bank requires a full 7 digits you may put 0’s in front) exclude the following 4 digits.
- For Taxes use the Roll Number noted on the top left of your Tax Notice using the first 7 digits (if your Roll Number is less than 7 digits and your bank requires a full 7 digits you may put 0’s in front) exclude the following 3 digits.
Property Taxes
The tax notices are sent at the end of May and are due December 31st of the year in which the notice is issued. Any amount unpaid by December 31st will be carried forward to the new year and will be subject to a 1.5% penalty on the first of every month thereafter until paid.
Early Tax payment discounts (on municipal portion only):
8% discount for any tax amounts paid before June 30th
5% discount for any tax amounts paid from July 1st to September 30th.
A breakdown of the dates and discounted amounts can be found on your Tax Notice in the lower left side.
Payment Options
You may pay any of these bills in person at the Town office by cash, cheque, debit or Option Pay credit card https://pilotbutte.ca/local-government/optionpay/ , or you may pay on line as you would any other on-line bill by choosing either the “Town of Pilot Butte”, or “Pilot Butte, Town of” as the payee. If your bank requires a 7- digit number please add 0’s to the front of the number until the desired number is reached.
The Town does not offer a monthly Tax Installment Payment Program (TIPP), however you may make online payments regularly/at your convenience to accumulate a credit in your tax account in preparation for the next Tax Notice.
Online payments should be made in advance of the due date, as it can take 3-5 business days for the Town to receive the payment.
Receipts for tax payments will be sent by mail, or you may choose to receive these receipts by email.
Tax Rates
Property Class |
Average Taxable Assessment |
Mill Rate |
Mill Rate Factor |
Base Tax |
Total Municipal Tax |
| Residential | 325,000 | 5.31 | 1.037 | $1,789.61 | |
| Commercial & Industrial | 375,000 | 5.31 | 1.4373 | $2,862.03 | |
| Agricultural | 40,000 | 5.31 | 2.2 | $467.28 |
Utilities
Utilities are billed in the first day or two (depending on weekends) after the month in which the usage occurred and are due at the end of the billing month. Again, penalties apply to unpaid bills. You have the option of receiving utility, tax and assessment notices by e-mail. Here is the current link for this service: https://pilotbutte.ca/local-government/municipal-services/#1.
The town does not send out utility receipts when payments are received online or by cheque.
We encourage new residents to call into the Town Office when they move to town. Water service is rarely turned off. We will transfer the billing into your name when we receive confirmation of the title change from ISC using the date of official title transfer.
Do you have a service request or question for the council or staff of the Town of Pilot Butte? Simply fill out the form found here and we will be sure to tend to your request as soon as we can.
NOTE: For emergencies please call 911
Please use the physical address for the service location so the Town Office can better track your request.
The Town of Pilot Butte now uses the Voyent Alert! notification system to keep residents informed on day-to-day notices, general information and critical information. Examples of notices sent using this system include but are not limited to town events, road closures, policy or procedure changes which effect residents and local emergency alerts, as well as reminders for collection pick up days. Residents can choose to personalize their preferences to specific topics of interest or all notice notifications. The Town does not use this system for private events or for lost animal notifications.
Residents can register to receive notifications through the Voyent Alert mobile app, a phone call voice message, text message and/or email.
Mobile App Users: Download and install the Voyent Alert! app from the Apple or Google Play app stores.
Voice, SMS Text or Email Users: Click here to register online to receive voice, text-based or email alerts
To learn more, please visit the VoyentAlert page.
Pilot Butte has a Dog and Cat Control Bylaw which requires owners to purchase a license for pets. The license is $20 for neutered pets and $40 for those not neutered; the license being for the lifetime of the pet and not being transferrable to another pet or owner.
Dogs and cats are to be contained on the owner’s property. It is against the law to have pets running free outside of your own property. This means that you cannot open the front door and allow your pet out to defecate in the neighbourhood at will. When walking your dog, please have him on a leash and be prepared to pick up droppings. Please also collect droppings on a daily basis in your own yard, particularly in the hot weather, so as not to interfere with your neighbour’s enjoyment of their back yard.
Barking dogs disrupt the peace of the neighbourhood. If your dog is new to Town and is left outside while you are away during the day, you may not be aware that he barks non-stop. Please try to ensure that your right to have your dogs outside on your own property does not infringe on your neighbours right to a peaceful existence.
Pet License forms are available in person at the Town Office or online through this form.
Once you have registered your pet, you will have to come down in person to collect your tags. The tag holds a number only and does not reference either you or your dog by name, phone number or address.
If your house is a new home, the Town will deliver a waste, recycling and compost cart to your residence on your request as you move in. If not, there will be carts already there. The carts have numbers stenciled into them. Please note these somewhere in your home as, when the wind blows as it often does on Thursdays, sometimes the carts blow away down the street along with all of the neighbour’s. It is good to know which carts are yours.
The Town has created a list of Bin Serial Numbers and the addresses they belong to. This list is designed to help residents ensure they have the right cart after stormy weather and can return any bin that is misplaced.
*Please note: this list is updated on the website annually and periodically throughout the year.
Bin Identification Numbers and Home Addresses 2025
Garbage and Recycling are collected on a biweekly basis on Thursdays, which means garbage is collected one week, recycling the next. Please have carts to the curb by 7:00 am. There is information on the website as to what materials may be included in the single stream recycling. Compost carts are collected weekly, every Monday from April to the end of October. During the winter months (November – March) compost carts are only collected monthly on the first Monday of each month.
2025 Garbage, Recycling and Compost Collection Calendar
The Town offers metal recycling at the Town Compound on Railway Avenue during regular business hours.
If the compound is not open, please contact the Town Office and arrangements will be made to have the compound opened.
Call 306-781-4547 Monday to Friday – 9:00am to 12:00pm noon and 1:00pm to 5:00pm pm or email general@pilotbutte.ca
Town Boulevards are provided to residents for the parking of vehicles which are in daily use between the months of May and October. Town Boulevards are never intended for storage of campers, automobiles, trailers, boats, or any other item owned by residents.
During the winter months, November to April, the Town expects that all vehicles, etc. (except those in daily use) will be removed from boulevards for the facilitation of operations of the Town (e.g. snow removal). AT NO TIME may vehicles be parked for periods longer than 72 hours on the pavement of any curbed street and may NEVER be parked on the pavement of a street with no curb. During times of imminent snowfall, the Town hopes that residents will be mindful of the safety of the Town workers and their own property by removing vehicles from both street and boulevard, curbed or otherwise.
Building Permits are usually required for:
- New Building construction
- Garages and carports
- Decks
- Mobile Homes
- Renovation, alteration or addition to an existing building
- Demolition of an existing building
- Basement development of a dwelling unit
- Retaining walls
- Change of use of a building
Building Permits are NOT usually required for:
- Fences
- Driveways and Parking lots
- Sidewalks
- Accessory Buildings 100 sq ft or less
- Replacement using the same material and not affecting structural, electrical or mechanical systems (roofing, siding, windows)
- Paint, decorating, laying carpet and general maintenance
For more information about Permits please view our Building Permits and Development page or email permits@pilotbutte.ca.
When builders or developers take out a building permit for a new home, they pay a building deposit which is comprised of two parts. The first is returned to them on completion of certain requirements. The second is the landscaping deposit which is kept for return to the new owner on completion of front and back yard landscaping.
In order to qualify for this rebate, the owner must:
• Ensure coverage of the premises with grass or other landscape material to the point that no weeds or unsightly vegetation may be allowed to grow, and where there is no danger of erosion of soil either by wind or water, that will affect other private or public properties.
• Not change the elevations by any amount that will affect neighbouring properties.
• Complete the landscaping within 3 years of the date of the original permit submission.
• Contact the Town Building Permit Officer when the work is complete for an inspection by emailing permits@pilotbutte.ca. Photos are appreciated. On passing inspection, the $1,000 is returned to the homeowner by cheque after the next Council meeting.
Please note that while fencing, or trees, or landscaping features beyond the coverage of bare ground are not required for repayment of the rebate, the Town appreciates those residents who beautify their property by adding these elements.
The town has a local newsletter that is published 10 times per year (September to June). You can also view the News and Views online here.
If you have any questions regarding the News and Views please email newsletter@pilotbutte.ca.
The Town offers lots of opportunities for you to become involved. Once you have settled in and are looking around to meet your fellow residents, please explore these options:
- Book Club – contact – Town Library
- Photography Club – meetings held in the Library every other Thursday – contact Librarian
- Arts and Culture Committee – group of residents to promote arts and culture. Classes offered in various mediums, musical performances, ethnic pot luck dinners, antique appraisals, annual local art show.
- Lions Club
- Rodeo Committee
- Beautification Committee
- Coaches are always needed for Minor Hockey, Ringette and Minor ball
Contact information for the various Groups and Organizations can be found here. You may also contact the Town Office at 306-781-4547 or email general@pilotbutte.ca.
